At Rampton Baseley we hope to be as flexible as possible so that you can view our properties at times that suit your lifestyle. If you are not able to view a property within our normal working hours, please do ask for an alternative time and we will do what we can to help.  Many of the properties are occupied, so we must take this into consideration when booking early viewings on a Saturday, or late viewings in the evenings.



You will be asked to complete an offer form in order for us to formally submit your offer to a Landlord.  We also ask potential Tenants to fully outline any special conditions or requests at this stage so that these can be included in the negotiations.


Administration Deposit

Once an offer has been accepted by a Landlord, we ask that a Tenant places a deposit with Rampton Baseley to show their good intent to proceed with the let.  We require the equivalent of one week’s rent, which can be paid by bank transfer.  This amount will be non-refundable should a Tenant withdraw their offer or should the references come back unsatisfactory.  If the Landlord should pull out, then this sum will be refunded to the Tenant.  If the Tenancy goes ahead, this money shall be deducted from the first month’s rent.



Rampton Baseley will require a Tenant to pass referencing before they can move into a property.  We use a company called Rent4Sure who will contact your referees on our behalf.  Please note that all offers are subject to references.



We will draw up a contract, which will be sent out to you once references have been completed and approved.  You will either be issued an Assured Shorthold Tenancy agreement or a Common Law Tenancy agreement.  A member of the Lettings Department will be happy to explain the differences and implications of each.



The costs incurred by the Tenant prior to the start of a Tenancy are as follows:

  • Five weeks’ rent as deposit
  • First month’s rent in advance
  • Change of tenant fee may be incurred for the addendum to the tenancy agreement, re-registering of deposit, coordination of paperwork and referencing of new tenant



Right to rent checks

Every tenant will be required to attend one of our offices in order for us to conduct the necessary document checks to establish whether a person has a right to rent in accordance with the Immigration Act 2014.  We must see original versions of one or more documents and check the documents validity.  We are required to make a copy from the original and record the date the check was made.  PLEASE NOTE THAT KEYS CANNOT BE RELEASED TO YOU UNTIL WE HAVE SEEN AND TAKEN COPIES OF THE RELEVANT DOCUMENTS.



We accept payment by bank transfer.  We will provide bank details upon request.


Properties not managed by Rampton Baseley

Please do not call our 24-hour emergency plumbers unless you have consent from your Landlords.  If you call them and they attend, we cannot guarantee payment will be covered.


Managed Properties

If you live in a property that is managed by Rampton Baseley and you have a genuine plumbing or heating emergency please call DMS Building Ltd 07886006429.

If you are locked out, please call a local locksmith for assistance.  Please note that reimbursements will not be made should you lock yourself out.  If there was a problem with the lock, then please retain your receipt and send this into us with an explanation.

Please note that if it is not an emergency, we will deal with any maintenance issues when the office reopens.  If a contractor is called out of hours and it was not an emergency, we cannot guarantee that you will be reimbursed for this cost.

An emergency could be the following;

  • No lights (after you have checked the fuse box/trip switches and contacted your electricity supplier).
  • No heating or hot water (after you have checked the boiler, timer control and/or immersion heater).
  • Serious water leaks where the leakage cannot be contained.
  • Damage caused as a result of a break-in which would compromise the security of the property and contents.  You must report such an incident to the police and obtain a crime reference number.
  • Serious structural damage

Should you smell gas, call the Gas Emergency Service on 0800 111999